Sunday, December 13, 2015

Quiet Hours (Shhhh)!





An issue with quiet hours, from a comment card left in our feedback box:

"The Information Commons was very loud when it was supposed to be quiet hours inside of the windows. I had a hard time concentrating."

Thanks for your feedback, and for letting us know about this issue. We certainly try to keep the noise level as quiet as possible during finals, but we really depend on the students to help us out - both by being quiet themselves and letting a staff member know if there's an issue. We can't be everywhere at once, so if you have trouble concentrating because of noise, please let somebody know!

- Liz De Coster, User Services Librarian

Friday, December 11, 2015

Study Rooms (Part 2)

We had some feedback recently, through our online form, about the use of study rooms within the Library:


Comments/Suggestions/Thoughts?:
Hi there -

Today, I was in the library with a group of friends, trying to find a group study room to use. Every single one of the group study rooms was occupied by a single individual instead of multiple people. I was wondering if there is some way for the library to enforce group study room rules, possibly by putting a large sign on each study room door, that says these rooms are for multiple people only. We have TONS of desks for individuals to spread out their materials. Individuals do not need an entire group room, especially as final group projects are coming up. As the library turns into a quiet only zone, groups with projects are forced to need these spaces to work.

Thank you!


And here's our response:




Thank you for your post and your concerns. We always hope that our patrons will honor the intended purposes of the rooms. As you have indicated, this does not always happen. We have posted the Library’s policies concerning the use of group study rooms on each room, as you suggested. If you have issues finding a place for group study in the future, please feel free to approach library staff to assist. Remember too, that the group study rooms can be reserved in advance, with the exception of during the Reading Period and Finals Week. This means that until Saturday (12/12/15) you can request to reserve one of the rooms and we will try to accommodate.

I do appreciate your recognizing the library as a quiet zone and making a constructive suggestion to help alleviate some stress during the next 10 days!




- Pamela Flinton, Associate Librarian for Research & User Services

Saturday, November 14, 2015

Ordering More Copies

Recently, we got a request for additional copies of a title owned by the library.

"Please order more copies of Between the World and Me" by Ta-Nehisi Coates! Always out of stock."

Thanks for your request; we're glad to hear this title is in such high demand. It is our general policy not to order multiple copies of the same title. If a book is in high demand, we recommend placing a hold on the title you're interested in - this way you don't have to keep checking back on the title, and we'll email you when it's available. When looking at a book in our system, you'll see the following button to place a hold.
 
If you need the book for a class or something similarly urgent, please contact a librarian directly. We can either try to recall the book for your use, or try to obtain a copy from another library via our Interlibrary Loan system. Let us know if you have more questions!

Best,
Liz De Coster, User Services Librarian

PS - We are looking into adding this title to our Kindle reader collection, so be sure to check back in our catalog soon!

Tuesday, October 20, 2015

Fall Break

A comment came in over the weekend through our online comment form asking about our hours over fall break. This person was frustrated to discover our reduced hours, indicating that they had only stayed on campus in order to get some work done.

Here's our response:

"Wow, we are so glad to hear that you use the library! Please remember that while the Library is often open 24/7 when classes are in session, hours are reduced during the beginning of each semester, Fall Break and other holidays when classes are not in session. Be sure to check the Library's website for hours or the signs on our entrance doors. Don’t forget that we have many online collections of ebooks and research databases that are available outside of the library."
- Pamela Flinton, Associate Librarian for Research and User Services

Feedback

You're making us blush, y'all!

"I have found the library has been essential to my success here. I love that we have a research librarian here till 10!"

Our evening research librarian(s) are happy to hear their presence is appreciated. Did you know, some nights we have a librarian here until 11 pm? All of our service hours can be found on our website at http://libraryguides.goucher.edu/libinfo/hours.

Tuesday, October 13, 2015

Exhibits

Somebody recently dropped by a nice comment about our Library exhibits.


“Please continue to have the exhibits that are found through the different floors. It’s great because it’s always like picking up a little more knowledge unexpectedly. Also, they’re great to show visitors.”

Thanks, commentator! This compliment has been passed on to the Librarian responsible for coordinating these exhibits; she says there's plenty more in the queue. Hope you continue to enjoy them!