Friday, December 12, 2014

Front Desk Supplies

With the wintery weather, we've recently gotten a comment about personal care supplies at the front desk:
"I would love it we bough lotion back to the front desk."

The Library has not been in the habit of making lotion available at the service desk, though we do try to have hand sanitizer available. Thanks for your feedback! 

Tuesday, December 9, 2014

Grace Period

The Library recently fielded a request to have grace periods on materials after they are due:

"There should be a 10 min grace period after due time."


Thanks for your comment! For materials from our main collection, you are generally welcome to renew books if you will need them for longer than the initial loan period; you can do this online through your Library account (https://library.goucher.edu/patroninfo) or at our service desk. Regarding reserve materials, there is no grace period because of high demand on these items and their short loan times, which multiple students may need in a brief time span. If you have questions or concerns about fines that have been incurred or specific issues with your personal account, feel free to contact Library staff directly. - Elizabeth DeCoster, User Services Librarian

Thursday, November 13, 2014

Heart The Ath

"Oh my god, I [heart] the Ath! It's totally like the coolest place ever!"

Aww, thanks! We <3 you guys, too!

Monday, November 10, 2014

Dry erase markers

There was recently some confusion about the dry erase marker boxes which circulate from the Library's Service Desk, and we got some comments about this confusion and a request to change our policy.

"In the room beside the stage, there is a sign that says we can get markers from the front desk. Can this be added to policy?"

"Could you give us permissions to take markers & erasers out of the Library? There are stickers downstairs that day we could ask for markers, and it would be great to be able to do so."

"At this time, we are not allowing dry erase markers to circulate outside of the Library portion of the Athenaeum, in keeping with our policy for other reserve materials. We have removed the confusing signage from the Athenaeum classrooms and will do our best to be more clear about these rules in the future." - Elizabeth DeCoster, User Services Librarian

Friday, November 7, 2014

Building Temperature

With the changing weather, we've received some feedback about the temperature in the Athenaeum.

'Great place to do work, but in the fall and winter, the heat seems a little too hot. I understand it's difficult to control the climate in such a big building, but maybe there is some sort of compromise. Just something to think about! Thanks!'

"Thanks for your feedback, and we know temperature zones can vary throughout the building. Because of the size of the Athenaeum and the requirements of our LEED gold certification, we aren't able to manually adjust the temperature. I'd recommend investigating study spots throughout the building, since there are some warm and cool spots, or taking the librarian route and layering - cardigans go with everything, right?" -- Liz De Coster, User Services Librarian

Tuesday, November 4, 2014

Study Rooms & Printing

Some positive feedback from a student regarding study rooms and our print release system. Thanks for sharing, student!

"I really like how easy it is to reserve study rooms. I also love the new printing system! The ath is such a big draw for potential students. Keep up the good work!"

Monday, October 20, 2014

Noise in the Information Commons

We've gotten two comments recently about noise levels in the information commons. No images and a little editing this time so that comments remain anonymous:

"The Ath (mainly Info Comms) is so loud always."

"The Library (specifically Info Comms) had turned into social hour. It is ridiculous! I used to work in the Ath ... but now ... I absolutely cannot be in here. People save computers & leave for extended periods of time. There simply aren't enough to do that."

The staff appreciate your comments and would like to share the following thoughts: 
"The Library Information Commons serves many purposes on campus, and one of those purposes is as a social space. This definition of an Information Common may help to clarify: 'a place that has a serious learning function, supported by information and technology resources, but in a setting that can be noisier than the rest of the library and readily accepts group activities.' We tolerate a certain level of group interaction and noise. However, if the noise becomes excessive, please speak to the offending group or approach a staff member who may intervene on your behalf. Another option is to move to one of our Quiet Study Floors (2nd or 4th floor stack areas)." - Pamela Flinton, Associate Librarian for Research & User Services

Friday, October 17, 2014

Late-night snacks

Another comment via one of our comment cards:


Don't forget that Alice's is open until 2 am many evenings (mornings?), and there is a microwave available next to Alice's to heat water for the tea of your choice. While food and drink are allowed in the library, we do ask that you use a covered container for your beverages. This prevents spills - and wasting tea! - Elizabeth De Coster, User Services Librarian

Tuesday, October 14, 2014

Ethernet Ports


This comment came to us recently, regarding working Ethernet ports in the library.


We spoke with CTLT and have the following information:

"We don’t encourage use of the Ethernet ports because of security issues with external machines on the Ethernet network. The wireless network across campus is currently being updated and should be completed by the end of October. You might have witnessed the running of new cabling in the Info Commons last week? With this update we expect reliability of the WIFI to be noticeably increased.  If you have difficulty in  particular areas please let IT know."
- Pamela Flinton, Associate Librarian for Research & User Services

Wednesday, September 10, 2014

First Day of School


Thanks for all your great comments on your favorite things about the first day of school!

We noticed several of you had questions about the Dell computers, which were removed from the Information Commons over the summer. We will pass your questions and comments on to the Center for Teaching, Learning, and Technology.

Tuesday, August 5, 2014

Website Features

Did you know? Among other updates to the Library's website, you can now access your Library account right from the homepage!


As you can tell, we're pretty excited. You can look in your library account to see what you have checked out, when it's due, and even renew some items online. We hope you find this helpful in keeping track of all your important materials and deadlines.

Passenger Pigeon Exhibit




We've got a new "pop-up" exhibit in the Library entrance area, honoring the 100th anniversary of the death of the last passenger pigeon. Keep your eyes peeled for a fun, welcome back craft program the Library will be hosting in early September - and maybe brush up on your origami skills, too.

'I Love My Library' Postcards

Have you seen the 'I Love My Library' postcard display in the library service area? We love hearing from library users, and your feedback is so important in helping us evaluate the work we're doing.

Below are some of the comments we've gotten on these cards. Feel free to fill out one yourself & slip it in the box!

I Love The Goucher College Library Because ...

"... because it holds a wealth of knowledge! Just open a book!"
"... because it is open 24/7"
"... because I can use all of the ink that I want without Mom yelling"
" ... because the workers are the BEST!"
"... because working here is super fun & I like helping people!"

Welcome!

Welcome to the blog for the Goucher College Library! We'll be using this blog space to communicate with our library users about services and changes around the library, and to respond to feedback from our online suggestions form.

Want to leave us some comments? We'd love to hear from you - stop by here!